Contact
Email is the only way to reach the editorial team. We do not provide tech support, and we cannot help diagnose individual error codes by email.
What we can help with
- Tip-offs. If you've spotted a Windows or Microsoft 365 issue rolling out at scale that we haven't covered, we want to know.
- Corrections. See the corrections page for the right form.
- Press & partnerships. Editorial collaborations, syndication enquiries, and similar.
- Permissions. Republishing or excerpting our work.
- Vendor responses. If a piece names your product and you want to clarify the record, we read every email and we will publish a fair correction where the facts warrant it.
What we can't help with
- Diagnosing individual error codes by email. The articles on this site are the diagnostic. We aren't a paid support service and we don't take cases.
- Recovering specific files. The recovery articles cover the methods we know to work; we cannot operate them on your behalf.
- Account or licence problems. Those are between you, your IT department, and Microsoft.
How to reach us
Editorial enquiries: [email — to be configured by operator]
For corrections specifically, please use the corrections form so the editor handling them can keep the queue tidy.
Response times
We aim to acknowledge press and partnership emails within five working days. Tip-offs are read the same day they arrive but we don't always reply individually — coverage will speak for itself.
This page will be expanded with the operator's working email address, postal address, and (where required by jurisdiction) imprint information.